Privacy Policy for Text Messaging to Clients
Effective Date: 1/1/2025
At Pete Sturm Insurance, LLC we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information we receive from clients through text messaging.
By communicating with us via text message, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from engaging in text communication with us.
1. Information We Collect
When you send or receive text messages with us, we may collect the following types of information:
• Personal Information: Your name, phone number, and any other personal details you provide in the course of communication.
• Message Content: The content of your messages, including inquiries, requests, or other information you choose to share.
• Transaction Information: If applicable, information related to services or products you purchase, schedule, or inquire about via text message.
2. How We Use Your Information
We use the information collected through text messaging for the following purposes:
• To respond to your inquiries and provide customer service.
• To send service-related updates, confirmations, reminders, or follow-up messages.
• To improve our services and communication strategies.
• To comply with legal or regulatory requirements.
3. Sharing of Your Information
We do not share your personal information with third parties for marketing purposes. However, we may share your information with:
• Service Providers: We may share your information with trusted third-party service providers who assist us in managing text message communications and delivering services.
• Legal Compliance: We may disclose your information if required by law, or to protect our rights or property, or in response to a legal process (e.g., subpoena, court order).
4. Security of Your Information
We implement industry-standard security measures to protect the personal information you share through text messaging. However, please be aware that no data transmission over the internet or electronic storage method can be guaranteed 100% secure. We strive to protect your information, but cannot guarantee its absolute security.
5. Opting Out of Text Messaging
If you no longer wish to receive text messages from us, you may opt out by replying “STOP” to any message you receive. This will unsubscribe you from further text communications. Standard message and data rates may apply.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our text messaging practices, please contact us at:
Pete Sturm Insurance, LLC
Pete Sturm
270-228-3923
By using our text messaging service, you acknowledge that you have read and understood this Privacy Policy.
